Privacy Policy

INTRODUCTION

Thank you for your interest in our website. The protection of your personal data is important to us. Below you will find information about how we handle your data that is collected through your use of our website. Your data will be processed in accordance with the legal data protection regulations.

CONTROLLER WITHIN THE MEANING OF DATA PROTECTION LAW

RAPID PEAKS GMBH
Kistlerhofstr. 70 – Haus 2
81379 München
Tel.: +49 89 93909910
E-Mail: info@rapidpeaks.com

DATA PROTECTION OFFICER

You may contact our Data Protection Officer at:
PROLIANCE GmbH
Leopoldstraße 21
80802 Munich
Germany
E-Mail: datenschutzbeauftragter@datenschutzexperte.de

DEFINITIONS

Our privacy policy should be simple and understandable for everyone. For this reason, our privacy policy generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.

WEB HOSTING

This website is hosted by an external service provider (hoster). This website is hosted in Germany. Personal data collected on this website is stored on the hoster’s servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, web page accesses and other data generated by a website. 

We have concluded a Data Processing Agreement with the provider in accordance with the requirements of Art. 28 GDPR, in which we commit him to protect the data of our customers and not to pass them on to third parties.

SERVER LOGFILES

Once you visit our website, it is technically necessary that data is transmitted to our web server via your internet browser. The following data is recorded during an active connection for communication between your internet browser and our web server

  • Date and time of the request
  • Name of the requested file
  • Page from which the file was requested
  • Access status
  • Web browser used and operating system used
  • (Full) IP address of the requesting computer
  • Transmitted amount of data

We collect the listed data in order to guarantee a frictionless connection establishment and to enable a comfortable use of our website by the users. The log file also serves for evaluating system security and stability as well as administrative purposes. The legal basis for the temporary storage of data or log files is Art. 6 (1) lit. f GDPR. 

For reasons of technical security, in particular to prevent attempts to attack our web server, we may temporarily store this data. It is not possible for us to draw conclusions about individual persons on the basis of this data. After 1 day at the latest, the data is deleted.

CONTACT BY E-MAIL

If you send us requests via email, your details email, including the contact data you have provided there, will be stored for the purpose of processing your request and in the event of follow-up questions. You are required to provide an email address to contact us. Your name and telephone number are optional. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 (1) lit. f GDPR and, if applicable, Art. 6 (1) lit. b GDPR, provided that your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. You can object to the processing of your personal data at any time in the case of Art. 6 (1) lit. f GDPR.

DATA TRANSFER AND RECIPIENTS

Your personal data is not transferred to third parties, unless

  • we have explicitly pointed this out in the description of the respective data processing.
  • you have given your explicit consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR,
  • the transfer pursuant to Art. 6 (1) lit. f GDPR is necessary for the assertion, exercise or defence of legal claims and our legitimate interests are not overridden by your fundamental rights and freedoms. 
  • there is a legal obligation to transfer data pursuant to Art. 6 (1) lit. c GDPR, and
  • required by Art. 6 (1) lit. b GDPR for the execution of contractual relationships with you.

In addition, we use external service providers for the processing of our services, whom we have carefully selected and commissioned in writing. They are bound by our instructions and are regularly monitored by us. Required data processing agreements pursuant to Art. 28 GDPR are concluded before the commission. In particular, these contracts concern web hosting services, the dispatch of emails and IT updates and maintenance. Your personal data will not be transferred to third parties by our service providers. 

DATA SECURITY

We take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk in accordance with Article 32 of the GDPR, taking into account the state of the art, the cost of implementation and the nature, scope, circumstances and purposes of the processing, as well as the varying probability and severity of the risk to the rights and freedoms of natural persons. This website uses SSL encryption for security reasons and to protect the transmission of confidential content.

STORAGE PERIOD

The period for which the personal data will be stored is determined by the relevant statutory storage periods (e.g. from commercial law and tax law). The corresponding data is deleted routinely upon expiry of the respective period. If data is required for the fulfilment of a contract or contract initiation, or if we have a legitimate interest in further storage, the data will be deleted if they are no longer required for these purposes or if you make use of your right of withdrawal or objection.

YOUR RIGHTS

In the following, you will find information about your data subject rights, which the current data protection law grants you against the controller concerning the processing of personal data:

The right, pursuant to Art. 15 GDPR, to obtain information about your personal data processed by us. In particular, you may request information about the purposes of processing, the categories of personal data concerned, the categories of recipients to whom your data has been or will be disclosed, the envisaged period for which the data will be stored, the existence of the right to request from the controller rectification or erasure or personal data or restriction of processing of personal data concerning you or to object such processing, the existence of a right to lodge a complaint with a supervisory authority, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved, as well as the significance and the envisaged consequences.

The right to obtain without undue delay the rectification of inaccurate personal data concerning you. in accordance with Art. 16 GDPR.

The right to request the erasure of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right of freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

The right, pursuant to Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is contested by you, the processing is unlawful, but you oppose the erasure and we no longer need the data for the purposes of processing, but they are required by you for the establishment, exercise or defence of legal claims or you have filed an objection against the processing pursuant to Art. 21 GDPR.

The right, in accordance with Art. 20 GDPR, to receive the personal data concerning you, which you have provided to us in in a commonly used and machine-readable format and the right to transmit those data to another controller.

The right to withdraw your given consent pursuant to Art. 7 (3) GDPR with effect in the future at any time.

The right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR, in particular in the Member State of your habitual residence, place of work. 

The right to withdraw your given consent pursuant to Art. 7 (3) GDPR: You have the right to withdraw your given consent concerning the processing of your personal data with effect for the future at any time. In the event of withdrawal, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal 

RIGHT TO OBJECT

If your personal data is processed by us based on legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right, pursuant to Art. 21 GDPR, to object at any time to the processing of your personal data on grounds relating to your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement of stating a particular situation.

If you wish to exercise your right of withdrawal, objection or any of your other rights, simply send an e-mail to info@rapidpeaks.com.

NECESSITY OF PROVIDING PERSONAL DATA

The provision of personal data for the decision on the conclusion of a contract, the fulfillment of the contract or for the implementation of pre-contractual measures is voluntary. However, we can only make the decision in the context of contractual measures if you provide such personal data that is required for the conclusion of the contract, the fulfillment of the contract or pre-contractual measures.

AUTOMATED DECISION MAKING

Automated decision making or profiling according to Art. 22 GDPR does not take place.

SUBJECT TO CHANGE

We reserve the right to adapt or update this privacy policy, if necessary, in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take account of changes to our services, e.g. the introduction of new services. The most current version applies to your visit.

SURVEY QUALTRICS

For certain surveys, we use the web service Qualtrics (Qualtrics LLC, Address: 333 W River Park Drive, Provo, Utah 84604, USA) to create and analyse online surveys. Participation is voluntary and the analysis is done anonymously. 

Qualtrics only collects information that is necessary to provide and technical implement the survey. This may include, for example, cookies, the IP address, the version of your operating system, the device type, as well as information on system, performance and browser type. Demographic data can also be provided voluntarily or the form can be enhanced with other data.

Qualtrics also uses so-called third-party tracking services, which in turn use cookies and page tags to collect usage data and user statistics. We have no influence on the scope of the data collected by Qualtrics.

The legal basis is your consent in accordance with Art. 6 Para. 1 lit. a of the GDPR. Unless we have asked for your consent, the processing of your data is based on our legitimate interest in conducting an objective survey.

For more information on the cookies used by Qualtrics, data protection and the storage period, please visit the following links https://www.qualtrics.com/privacy-statement/ and https://www.qualtrics.com/cookie-statement/

The data will be erased as soon as it is no longer necessary to achieve the purpose for which it was collected.

As a participant in a survey, you can contact us at any time and ask for your data to be erased, including personal data, should it have been collected. Subsequent amendments to individual responses after the survey has been submitted is not possible.

UMFRAGE QUALTRICS

Für einzelne Befragungen nutzen wir den Web-Dienst Qualtrics (Qualtrics LLC, Address: 333 W River Park Drive, Provo, Utah 84604, USA) zur Erstellung und Auswertung von Online-Umfragen. Die Teilnahme ist freiwillig und die Auswertung erfolgt anonym.  

Qualtrics erfasst dabei nur Informationen, soweit dies zu Bereitstellung und technischen Durchführung der Umfrage erforderlich ist. Dazu kann gehören z.B. Cookies die IP-Adresse, die Version Ihres Betriebssystems, der Gerätetyp, Informationen zu System und Leistung und zum Browsertyp. Freiwillig können auch demographische Daten angegeben werden oder das Formular mit sonstigen Daten angereichert werden.
Qualtrics benutzt zudem sog. Tracking-Services von Drittanbietern, die wiederum Cookies und Page-Tags einsetzen, um Nutzungsdaten und Anwenderstatistiken zu erfassen. Auf den Umfang der von Qualtrics erhobenen Daten haben wir keinen Einfluss.

Rechtsgrundlage ist Ihre Einwilligung gem. Art. 6 Abs. 1 lit. a der DSGVO. Sofern wir nicht um Ihre Einwilligung gefragt haben, erfolgt die Verarbeitung Ihrer Daten auf Grundlage unseres berechtigten Interesses zur Durchführung einer objektiven Umfrage.

Weitere Informationen zu den von Qualtrics eingesetzten Cookies, zum Datenschutz sowie zur Speicherdauer finden Sie unter dem folgenden Link https://www.qualtrics.com/privacy-statement/ und https://www.qualtrics.com/cookie-statement/

Die Daten werden gelöscht, sobald sie für die Erreichung des Zweckes ihrer Erhebung nicht mehr erforderlich sind.
Als Teilnehmer einer Umfrage können Sie uns jederzeit kontaktieren und um die Löschung ihrer getätigten Umfragedaten, einschließlich personenbezogener Daten, falls erhoben, bitten. Eine nachträgliche Korrektur einzelner Antworten nach Absenden der Umfrage ist nicht möglich.

Status of this privacy policy: 08.01.2021

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info@rapidpeaks.com

 

 

MUNICH
Rapid Peaks GmbH
Kistlerhofstr. 70
81379 München

+49 89 939 099 10

 

HAMBURG
Rapid Peaks GmbH
Große Elbstraße 84-86
22767 Hamburg

+49 40 285 308 980